The Self-Service Portal has successfully undergone a major upgrade. New features include the following: 1.The Portal is now mobile device friendly. 2.Users can provide verifications by uploading a photo of the document. 3.Enhanced password reset functionality. If a Portal user sees distorted screens after logging in, please have the user clear their browser cache and log back in. Users can typically clear their cache in the browser settings area of their chosen web browser. The Ohio Benefits Help Desk can be reached at (844) 640-6446 if a portal user encounters any issues.You can use your Self Service Portal account to apply for benefits, check your case status, report changes, and reapply for benefits. Recent changes have made this portal mobile friendly and will allow for you to provide verifications by uploading a photo of the document. This could help you avoid making a call or visit to your county office. Stay home and stay safe.

Help Desk/Contact Us

How can we help you?

Call the toll-free Enterprise Helpdesk Number at 1-844-640-OHIO (6446) for questions regarding a Medicaid, SNAP, or Cash Assistance application.