Case Status

Q: What is this page for?

A: The Case Status page is where you can see the status of the benefits that you receive or that you have.

The Case Number is a unique number that is assigned to your case record.

An Applicant is the person that is receiving benefits or has submitted an application to receive benefits.

A Program is the benefit type that is being received or was applied for as part of the application process. For example: Medicaid.

The Status shows the current decision of each benefit type.

Active – benefits are authorized
Denied – no benefit is authorized
Non-compliant – a condition required to continue to receive benefits was not met, for example, work search requirement
Pending – a decision has not been made

The Application Date is the date that the most recent request for benefits was submitted.

A: The Coverage Level section gives detailed information about each benefit that is authorized.

The Name lists each person that is considered when making a decision about a benefit.

The Type is the specific kind of benefit that each person in the household is receiving.

The Status shows the current decision of each benefit type for each person in the household.

Active – benefits are authorized
Denied – no benefit is authorized
Non-compliant – a condition required to continue to receive benefits was not met, for example, work search requirement
Pending – a decision has not been made

The Authorized Amt is the amount of benefit that is issued for each household member.

A: Click the Exit button to return to the Home page.

A: Click the Exit button or the Home page button to return to the Home page.