Case Status

Q: What is this page for?

A:  Use the Case Status page to view your current benefits, case documents, and benefit history.

Questions and Answers

Q: What does the information in the Case Status section mean?

A: Case Number is a unique number that is assigned to your case record.

Program is the type benefit that is being received or was applied for.  For example Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), or Medicaid.

Primary Applicant is the person that is receiving benefits or has submitted an application to receive benefits.

Status shows the current decision of each benefit type.

• Active – benefits are authorized
• Denied – no benefit is authorized
• Non-compliant – a condition required to continue to receive benefits was not met, for example, work search requirement
• Pending – a decision has not been made

Current Month is the .....

Next Review Date is the date that the most recent request for benefits was submitted.

Q: What does the information in the Coverage Level section mean?

A: The Coverage Level section gives detailed information about each benefit that is authorized.

Name lists each person that is considered when making a decision about a benefit.

Type is the specific kind of benefit that each person in the household is receiving.

Status shows the current decision of each benefit type for each person in the household.

• Active – benefits are authorized
• Denied – no benefit is authorized
• Non-compliant – a condition required to continue to receive benefits was not met, for example, work search requirement
• Pending – a decision has not been made

Authorized Amt is the amount of benefit that is issued for each household member.

Q: What does the Exit button  do?

A: Click the Exit button to return to the Home page.

Q: How do I leave this page?

A: To leave the page, click the Home hyperlink to return to the Home page.

 Release 7.2.2 | Browser Compatibility