Background Information

Q:  What is this page for?

A:  Use the Background Information page to enter information about yourself.  This includes information about your immigration status, race, ethnic group, residence, and preferred language.

Questions and Answers

Q: What does Preferred Language mean?

A:  Your preferred language is the language you want us to use when we talk to you and send you information in the mail.

Q: I am not a U.S. citizen or national.  How do I verify my lawful presence ?

A: Begin by answering "Yes" to the question Do you have eligible immigration status?*  If you have an eligible immigration status, select your immigration status and associated document type.  For example, you are a lawful permanent resident with an I-551 card, so you select Lawful Permanent Resident from the What is your immigration status?* drop-down, and Permanent Resident Card I-551 from the Document Type drop-down.

Q: What does the Back button do?

A:  Click the Back button to return to the Tell Us More page.  The information you entered will not be saved.

Q: What does the Save and Continue button do?

A:  Click the Save and Continue button to save your answers and move to the next step in the application process.  

Upon clicking this button, your information may be sent to Federal Data Services Hub.  If verification is unsuccessful, you may be asked to review your information or provide additional information.  Follow the prompts on the page to continue in the application process.

Q: How do I leave this page?

A:  To leave the page without saving, click the Home hyperlink to return to the Home page.

 Release 7.2.2 | Browser Compatibility