Background Information

Q:  What is this page for?

A:  Use the Background Information page to enter information about other people in your home.  

Questions and Answers

Q: What does Preferred Language mean?

A:  Your preferred language is the language you want us to use when we talk to you and send you information in the mail.

Q: The person applying is not a U.S. citizen or national.  How do I verify their lawful presence?

A: Begin by answering "Yes" to the question Does this person have eligible immigration status?*.  If the applicant has an eligible immigration status, select the immigration status and associated document type.  For example, he or she is a lawful permanent resident with a I-551 card, so you select Lawful Permanent Resident from the What is this person's immigration status?* drop-down, and Permanent Resident Card I-551 from the Document Type drop-down.

Q: What does the Back button do?

A:  The Back button returns to the previous page.

Q: What does the Save and Continue button do?

A:  Click the Save and Continue button to save your answers and move forward to the next step in the process.

Once you click this button, your information may be sent to Federal Data Services Hub.  If verification is unsuccessful, you may be asked to review your information.  Follow the prompts on the page to continue the process.

Q: What does the Summary of Changes button  do?

A: Click the Summary of Changes button to view a summary of all changes you have reported so far. This button only appears when you reported at least one change.

Q: How do I leave this page?

A:  To leave the page without saving, click the Home hyperlink to return to the Home page.

 Release 7.2.2 | Browser Compatibility