The Home page is the starting point for the Ohio Benefits Self-Service Portal (OBSSP). You can use this site to see if you may be eligible for benefits by submitting an application. You can also get information about your existing benefits.
Yes. Select your preferred language from the Language drop-down menu, and then click the Go button. All pages in this site will display in the language you selected.
If you speak a language other than English, you may click on any of the fifteen language hyperlinks. The language hyperlinks are as follows: Chinese, Creole, French, German, Gujarati, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Tagalog, and Vietnamese. Clicking on one of these hyperlinks takes you to the Other Language Resources page where you may receive information from your agency in the language you select.
Click the Sign Up hyperlink to begin this process.
You will need an account to apply for benefits. Some features are available without an account, such as learning more about our programs and finding out if you may be eligible.
You can reset your password by clicking on the Forgot Password button.
Yes. If you have an account, you may receive messages about your benefits. To view your messages, click the Envelope icon at the top of the page to go to your inbox.
After you login to your account, click the Apply for assistance link in the Apply for Benefits section of the page. We will guide you through several pages where you will provide us information about yourself and your household.
If you need to withdraw your application for any reason, click the Withdraw my Application link in the Apply for Benefits section of the page. This option is available if we have not yet processed your application, and your application status is pending.
To delete your incomplete application, click the Delete My Application link in the Apply for Benefits section of the page.
You can check the status of your application at any time. Click the View application status link in the Apply for benefits section of the page.
Click the View/Upload my documents link to view upload documents for your application. You can also click this link to view any documents you have already uploaded. You can upload any of the following files:
Click the View my benefits link in the Access My benefits section to review benefits you are currently receiving.
Click this link to go to the Pending Verifications page. This page lists any missing information we still need from you to complete your application.
Click this link if you have an existing case or other cases in our system that you want to link to your account or together. Once you have linked a case, you can unlink them at any time by clicking the Unlink my Case link.
Click the Report a change to my case link in the Access My Benefits section to provide us any new information that may impact your current benefits.
Click the Renew my benefits link in the Access My benefits section to reapply before end of your benefits period. We will notify you when it is time to renew.
There are additional helpful links available to you at the bottom of the home page:
Office Locations and Hours - Click this link for your local office information such as the address, hours, and phone number.
Program Informations - Click this link for information about the different programs that may be available to you.
How to Use this Site - Click this link to learn how to use this self-service portal.
Give Us Your Feedback - We welcome your feedback. Click this link to let us know how we are doing.
Authorized Representatives - Click this link to assign someone to be an authorized representative for your online application. Authorized representative are people that you trust to view and manage your benefits online.
Terms and Conditions - Click this link to read the legal terms and conditions for using this online service.
Voter Registration - Click this link to access a link to your state’s voter registration website.
View Available Providers - Click this link to view a list of providers available for various services.
Verify Identify - If you have not already verified your identity, either through the sign-up process or on the phone with a representative, click the Verify Your Identity link to attempt to verify your identity through the automated process.
Appointment Requests - Click this link to view the appointments you have requested.