Account Log In

Q: What is this page for?

A:  The Account Log In page is where you log in to the Ohio Benefits Self-Service Portal (OBSSP).

Questions and Answers

Q:  How do I log in?

A: Type your user name and password, then click the Log In button.

Q: What does the Log In button do?

A: When you click the Log In button, the system checks the user name and password fields. Once logged in, you will see options available to you. If you receive an error message, make corrections and click the Log In button again.  

Q:  What if I don’t have a user name?

A: If you do not have a user name, click the Sign Up hyperlink to create an account.

Q:  What if I don’t know my password?

A: If you have a user name, but do not know your password, click the Forgot Password hyperlink.  The hyperlink takes you to the Forgot Password page where you can reset your password.

Q:  How do I view the details of the cases for which I am authorized to access?

A: If you are an Authorized Representative for cases and would want to access a specific case, select that case from the drop-down and click the Select button.  

Q: How do I leave this page?

A: You have two options to leave the page without starting to reset your password. Click the Close button or the Home hyperlink to return to the Home page.

 Release 7.2.2 | Browser Compatibility