Verification Unsuccessful

What is this page for?

The Verification Unsuccessful page will tell you if the Social Security number (SSN), citizenship, or immigration status of you or another person in your home could not be verified.  You may review the information and decide if you need to make any required changes.  You can also continue without further verification attempts.

Questions and Answers

What does the Edit button Upload Button do?

Click the Edit button to correct any of the information you provided us.

What does the Continue without Verifying button Exit Button do?

If the information you entered is correct, click the Continue without Verifying button to proceed without reattempting verification.  Use this button if you have no changes to make to your information.

How do I leave this page?

To leave the page without saving, click the Home hyperlink Home Buttonto return to the Home page.

 Release 7.2.2 | Browser Compatibility