User Online Account Credentials

Q: What is this page for?

A: The User Online Account Credentials page is where you create an account for the Provider Portal.

Questions and Answers

Q: Why do I need an account?

A: You must log in securely with a User Name and Password to see and save provider information on the Provider Portal. For example, you must log in to start or finish a new request to activate a provider or access services on the portal.

Q: What does the Save and Continue button do?

A: After you complete the required fields, you click the Save and Continue button. The system checks and saves the information on the page.  You may be asked to make changes or corrections. For example, you will see an error message if you enter a user name that is already in use. Make the changes and click Save and Continue again.

Q: What does the Cancel button do?

A: Click the Cancel button to cancel the sign up process and return to the Provider Portal Log In page.

Q: How do I leave this page?

A: To leave the page, click the Home hyperlink to return to the Home page.

 Release 7.2.2 | Browser Compatibility