Update Contact Information

Q: What is this page for?

A: The Update Contact Information page is where you update the phone numbers, addresses and other contact information for your online profile.

Questions and Answers

Q: Can I receive updates about my application or case through email or text message?

A: Yes.  Make sure you select the Text Message or Personal Email checkbox.  To receive text updates, you must enter your mobile phone number.  To receive email notifications, you must provide us your valid email address.

Note: These checkboxes will be in read-only mode if none of your case is currently linked to the SSP account.

Q: Can I opt-out of receiving paper documents mailed to my address?

A: Yes.  If you select the Yes radio button to the Would you like to opt-out of paper mailings? question, you will receive documents in your message center and no longer receive paper documents mailed to your address.

Note: This question will be in read-only mode if none of your case is currently linked to the SSP account.

Q: What does the Save and Exit button Save Changes Button do?

A: Click the Save and Exit button to save any updates and exit to the page displaying Your changes have been saved.

Q: What does the Close button Close Button do?

A: Click the Close button to return to the home page without saving changes.

Q:  What does the Back button Back Button do?

A:  Click the Back button to return to the Update Personal Information page without saving changes.

Q: What does the Save and Continue button Save Changes Button do?

A: The Save and Continue button saves your answers and navigates you to the Select Address page.

Note: If OBSSP is unable to process your paper opt-out and/ or text email notification preferences, it navigates you to the page displaying "Your information has been saved, however your paper opt-out and or text email notification preferences could not be processed at this time. Return to the Contact Information page and try again in a few minutes".

Q: How do I leave this page?

A: To leave the page without saving, click the Home hyperlink Home Button to return to the Home page.

 Release 7.2.2 | Browser Compatibility