Reset Password/Reset Personal Identification Number (PIN)

Q: What is this page for?

A: The Reset Password/Reset Personal Identification Number page is where you create a new password or PIN.

Questions and Answers

Q: How do I reset my password?

A: Type your New Password.  Retype it in the Re-enter New Password field. Click the Continue button.

Q: How do I reset my PIN?

A: Type your New Electronic PIN.  Retype it in the Re-enter New Electronic PIN field. Click the Continue button.

Q: What does the Continue button do?

A: When you click the Continue button, the system checks the two fields where you entered your new password to make sure that they match. You may be asked to make corrections and click the Continue button again. The Your changes have been saved message displays when you password or PIN is reset.

Q: How will I know when my password or PIN is changed?

A: You will see a confirmation message when your password or PIN is successfully changed. Once your password or PIN is reset, you can use it to log in to your account.  Once your PIN is reset, you can use it in OBSSP as needed.

Q: What does the Back button do?

A: The Back button returns you to the previous page without resetting your password or PIN. Any information you entered will not be saved.

Q: How do I leave this page?

A: To leave the page, click the Home hyperlink to return to the Home page.

 Release 7.2.2 | Browser Compatibility