Report a Change

Q: What is this page for?

A:  The Report a Change page is the starting point to update,add, or remove your case information that may impact your benefits.

Questions and Answers

Q: How do I report a change?

A:  Select the type of change that you need to report. For example, select the Change in Household to update information about someone in your household, Once you have selected all of the changes you want to make, click the Save and Continue button. The system will guide through the pages you will need to enter information about the change.

If you have an in-progress application and you report another change that is similar to the one you've already made, a Warning message displays to ensure you want to proceed.

Q: What type of changes can I report?

A: You can report the following type of changes:

Change in income - select to add, edit, or remove any income from a job or other source of income for you or anyone in your household.

Change in household - select to add, edit, or remove anyone in your household, or to report a birth or pregnancy end date.

Change in contact information - select to edit information about how we may contact you or others in your household.

Change in expenses - select to add, edit, or remove any household expenses.

Change to an Authorized Representative - select to add, edit, or remove an authorized representative from your account. Note: This change type won't display for an existing authorized representative.

Other changes - select to update any of the following: vehicles, school, training, strike, property, shelter, discontinued benefits, or military service.

Q: What does the information icon do?

A: Click on or hover the information icon to display additional details on the type of changes that you can report.

Q: What does the Cancel button do?

A: The Cancel button returns you to the home page. The information remains as shown.

Q: What does the Save and Continue button do?

A: The Save and Continue button saves the information you have selected, and takes you to the next page based on the type of changes you are reporting.

Q: What does the Summary of Changes button  do?

A: The Summary of Changes button displays when you have saved at least one change, When you click the Summary of Change button, it displays a summary of all the changes you have just reported.

Important: Make sure you save your changes before you click this button. If you have not saved your changes, all of your changes will be lost.  A warning will display to make sure you want to continue.

Q: How do I leave this page?

A:  Click the Home hyperlink Home Buttonto return to the Home page.