Provider Portal Home Page

Q: What is this page for?

A:  The Provider Portal Home page is the starting point for the Provider Portal.

Questions and Answers

Q: What is this portal about?

A: You can use this site to submit and maintain your information electronically.

Q: Do I need to log in to use the site?

A: The features on the site requires you to log in.  For example, you need to log in to create a new provider account or to link to an existing provider.  

Q: How do I log in?

A: To securely log in, type your user name and password. Then click the Log In button. If you do not have a user name, click the Sign Up hyperlink to create an account.

Q: What does the Sign Up hyperlink do?

A: The Sign Up hyperlink takes you to a page where you can create a user name and password.

Q: What if I don’t know my password?

A: If you have a user name, but don’t know your password, click the Forgot Password hyperlink.  The hyperlink takes you to the Forgot Password page where you can reset your password.

Q: What is the Information box?

A: The hyperlinks in the Information box take you to other helpful information. For example, the How to Use This Site hyperlink takes you to the Learn How to Use the Provider Portal page where you can click on the tutorial hyperlink for the site.

Q: What is the Link to Provider hyperlink?

A: The Link to Provider hyperlink allows you to submit a request to link to an existing provider.

Q: What is the "Your request for access to the services on this site is in process" message?

A: The "Your request for access to the services on this site is in process" message displays when you have a pending request for user access and new provider activation.

Q: What is the Request to Unlink User Access hyperlink?

A: The Request to Unlink User Access hyperlink allows you to unlink a user from your provider account.  This hyperlink only displays if you are an administrator.

Q: What is the Update Provider Information hyperlink?

A: The Update Provider Information hyperlink allows you to update information about your provider account.  This hyperlink only displays if you are an administrator.

Q: What is the View Provider Information hyperlink?

A: The View Provider Information hyperlink allows you to view current information about your provider account.

Q: What is the Submit Participant Activity hyperlink?

A: The Submit Participant Activity hyperlink allows you to submit participant activity for your provider account.

Q: What is the Continue Submit Participant Activity hyperlink?

A: The Continue Submit Participant Activity hyperlink allows you to complete a submission for participant activity that has not been submitted.

Q: What is the Cancel Incomplete Participant Activity hyperlink?

A: The Cancel Submit Participant Activity hyperlink allows you to cancel a submission for participant activity that has not been submitted.

Q: What is the View Client Referrals hyperlink?

A: The View Client Referrals hyperlink allows you to view the list of client referrals associated to you.

Q: What is the Submit a New Request hyperlink?

A: The Submit a new request hyperlink allows you to submit a new request to link to a provider.  This hyperlink only displays if your request to link to a provider is denied or you have been unlinked from a previous provider.

Q: How can I get back to the Home page?

A:  To leave the page without saving, click the Home hyperlink Home Button to return to the Home page.